“ANALISIS HUBUNGAN KUALITAS PELAYANAN DENGANKEPUASAN PASIEN RAWAT INAP DI RSUGMIM BETHESDA TOMOHON”. DHARMA MEDIKA, vol. 3, no. 2, Nov. 2023, pp. 51-57, https://ejournal.unsrittomohon.ac.id/index.php/dharmamedika/article/view/43.